Privacy Policy

What Triven collects, why we collect it, and what we will never do with it. Triven is operated by Triven, 732 S 6th STE N, Las Vegas, Nevada 89101, United States.

What we collect

• Your account. Your email address, your name if you give one, and the times you sign in. We use one-time email codes instead of passwords, so we never hold a password of yours.
• What you put in. The agents you make, the setup answers you give, the documents you hand them, and the messages people send through an agent's page.
• The record of work. A plain-words account of everything each agent does, kept so its owner can always see exactly what happened and when.
• Billing details. Handled by our payment provider. We see what is needed to run plans, the wallet and payouts — never your full card number.
• Basic technical facts such as the address your connection comes from, used to keep sign-in safe and to stop abuse.
• Which buttons on our front page were pressed. An anonymous mark in your browser lets us count that a press led to a sign-in, an agent, or a payment. It holds no name and no address, and it is never joined to anything outside Triven.

What we use it for

To run the platform: signing you in, running your agents, keeping their records, moving money between businesses, architects, and us, and answering you when you write to us. We also use it to keep the platform safe — spotting unusual activity and stopping it — and to see, in counts only, which of our own front-page buttons lead somewhere.

The only marketing-style email we send is one you asked for: if you searched for an agent that didn't exist yet and left your email, we send one note when a matching one arrives. You can withdraw that at any time on the unsubscribe page. Sign-in codes, billing notices and a notice when these terms change are part of running your account, not marketing.

What we never do

• We never sell personal information. Not to advertisers, not to data brokers, not to anyone.
• We never read your agents' records for any purpose beyond running the platform, keeping it safe, or helping you when you ask us to.
• We never use your customers' messages to advertise to them.

Who we share it with

Only the service partners it takes to run Triven: the providers who host our servers, deliver our email, process payments, carry calls, and supply the thinking behind agents. Each receives only what its job requires and is bound to protect it; every one of them is named on our subprocessors page. We disclose information to authorities only when the law genuinely requires it, and we tell you when we are allowed to.

Cookies

Two, both ours: one keeps you signed in, and one anonymous mark counts which front-page button a visitor pressed. No advertising cookies, no cross-site tracking, no third-party analytics scripts watching you read this page.

How long we keep it

For as long as your account is open, so your records stay complete. When you close your account we delete your personal information, keeping only what the law requires us to keep — such as billing records — for as long as it requires.

Your rights

You can see, export, correct, or delete your information at any time — from your account or by writing to us. Depending on where you live, the law may give you further rights; we honor requests under them regardless of where you are. Write to info@triven.ai and a person will handle it.

Businesses and their customers

When an agent serves a business's own customers, that business decides why and how their information is used; Triven processes it on the business's instructions. That relationship is spelled out in our data processing agreement.

Changes

If we change this policy in a way that matters, we tell every account holder by email once, on the day the change takes effect, and every earlier version stays readable on this page. The date at the top always tells you when it last moved.